999kt's Privacy Policy & Protection of Your Information
We believe it is your right to have your personal information kept completely safe. This policy transparently sets out how 999kt collects, stores, and uses your data.
Table of Contents
1 Introduction & Overview
This Privacy Policy ("Policy") describes how personal information is processed for users of the services provided through the 999kt online gaming platform website 999kt.lat. By using this platform, you are considered to have agreed to the terms of this Policy.
999kt is committed to ensuring a safe, transparent, and responsible online gaming environment for users in Bangladesh. We believe that respecting your privacy is our primary responsibility. This policy will clearly inform you:
- What types of information we collect
- What purposes that information is used for
- How securely your information is stored
- What rights you have over your information
This policy carries equal legal weight in both English and Bengali. In the event of any conflict, the English version shall prevail.
2 Data Collection
During the process of registering and using services on the 999kt platform, we may collect the following types of information:
2.1 Information You Provide Directly
When you create an account or contact us, we collect:
- Full name and date of birth (for identity verification)
- Mobile number and email address
- Residential address
- National ID or passport number (where applicable for age and identity verification)
- Payment-related information (mobile banking numbers such as bKash, Nagad, Rocket, Upay, or bank account details)
2.2 Automatically Collected Information
When you use the 999kt website, certain information is automatically collected for technical reasons:
- IP address and device identifiers
- Browser type, operating system, and device type
- Platform login time, session duration, and page visit data
- Logs of clicks, scrolls, and other user activity
- Referrer URL (the source from which you arrived at our site)
2.3 Gaming & Transaction Data
Information related to your use of the service, such as:
- Deposit and withdrawal history and amounts
- Game play history, bet amounts, and results
- Records of bonus and promotion use
- Details of communications with customer support
3 Purpose of Data Use
999kt uses collected information for the following specific and legitimate purposes:
3.1 Account Management & Service Delivery
- Creating, verifying, and maintaining your account
- Processing deposits and withdrawals
- Managing your gaming activity
- Awarding bonuses and rewards
3.2 Security & Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Identifying suspicious financial activity
- Complying with anti-money laundering regulations
- Ensuring the overall security of the platform
3.3 Customer Service & Communication
- Responding to your inquiries or complaints
- Sending important account-related notifications
- Providing responsible gaming guidance and support
3.4 Service Improvement
- Analyzing platform performance and usability
- Developing new games and features
- Providing a personalized gaming experience (subject to your consent only)
4 Data Storage & Security
999kt applies industry-standard technical and administrative measures to keep your information secure. The key elements of our security framework are:
4.1 Technical Security Measures
- SSL/TLS Encryption: All data transferred between your browser and our servers is secured with high-grade encryption.
- Database Encryption: Stored sensitive information is kept in encrypted form.
- Firewall & Intrusion Detection: Our infrastructure is under continuous monitoring.
- Two-Factor Authentication: An additional layer of security is provided when logging into your account.
4.2 Data Retention Period
We retain your information only for as long as necessary. Generally:
- Information for active accounts is retained for the duration of the service.
- Information for closed accounts is retained for a defined period to meet legal requirements.
- Financial transaction records may be kept for an extended period for audit and dispute resolution purposes.
4.3 Access Controls
Within 999kt, only authorized staff may access your information for specific purposes. All staff are subject to strict confidentiality agreements.
5 Sharing Data with Third Parties
999kt does not sell your personal information to any third party for commercial purposes. However, limited data sharing may occur in specific circumstances:
5.1 Service Provider Partners
We work with trusted technology and service providers that assist in operating our platform. These partners operate under strict data protection agreements and may only access information to deliver specific services.
5.2 Payment Processing
To process deposits and withdrawals, we share necessary information with authorized mobile banking service providers such as bKash, Nagad, Rocket, and Upay, as well as banking partners. These organizations operate under their own privacy policies.
5.3 Legal Obligations
We may be required to share necessary information with relevant authorities pursuant to a court order, government directive, or other legal obligation. In such cases, we will make every effort to notify you in advance, unless prohibited by law.
5.4 Business Transfers
In the event of a business merger, acquisition, or other corporate change, user data may be transferred. In such circumstances, we will notify you in advance, and the new entity will be required to follow the same privacy standards.
6 Cookies & Tracking Technologies
The 999kt website uses cookies and similar technologies to function properly and to improve your experience.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, verifying security, and saving form data. Disabling them will prevent the website from working properly.
6.2 Performance & Analytics Cookies
These cookies help us understand how users interact with the platform. The information collected remains anonymous and is used solely to improve the quality of the service.
6.3 Cookie Controls
You can control or reject most cookies through your browser settings. Please note, however, that disabling essential cookies may make certain key services unavailable.
7 Your Rights & Choices
As a registered user of 999kt, you have several important rights relating to your personal information:
7.1 Right of Access & Review
You have the right to know what information we hold about you. You can view much of this information directly from your account. For additional information, please contact our support team.
7.2 Right to Rectification
If your information is incorrect or incomplete, you have the right to have it corrected. Update your information via account settings or by contacting us directly.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, it may not always be possible to delete all information immediately due to legal obligations, ongoing disputes, or the need to retain financial transaction records.
7.4 Right to Object to Processing
You have the right to object to your information being used for marketing communications or personalized offers. This can be turned off at any time through your account preferences or via our support team.
7.5 Data Portability
Where technically feasible, we will endeavor to provide your information in a commonly readable format that you can use with other services.
To exercise any of the above rights, please contact us. We are obligated to respond to your request within a reasonable time.
8 Payment Data Protection
Financial transaction information is handled with the highest level of care. Deposits and withdrawals at 999kt are supported via bKash, Nagad, Rocket, Upay, and bank transfer. The security measures that apply when using these payment methods are:
- Payment information is never stored in full on our servers — only the information necessary to complete a transaction is processed.
- All financial communications are secured via SSL encryption.
- Additional verification steps are applied for unusual transactions.
- The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500 — this limit partially helps prevent fraud.
- Withdrawals are usually completed within 5 to 30 minutes — we monitor every transaction to ensure fast processing.
Never share your mobile banking PIN or bank password with us. No representative of ours will ask you for this information.
9 Privacy of Minors
999kt is for people aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.
An age verification process is applied at the time of registration. If we become aware that a minor is using or has used our services, then:
- That account will be immediately suspended and closed.
- The collected information will be deleted as soon as possible (unless required by law).
- Applicable legal action will be taken.
If a parent or guardian believes their child is using our platform, please contact us immediately.
10 Policy Changes
999kt may update this privacy policy from time to time. If any significant changes are made to the policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email or platform notification.
- May seek consent again for important changes.
If you continue using the platform after changes are published, you will be considered to have agreed to the updated policy. We therefore suggest reviewing this policy regularly.
If you wish to request a previous version of the policy, please contact us.
11 Contact
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact our data protection team directly:
Email: [email protected]
Live Chat: Available 24 hours 7 days — contact us via live chat from any page on the platform.
Response Language: Bengali and English
We are committed to responding to all your requests within a reasonable time. Urgent matters relating to personal information will be acted on promptly.
999kt always places the highest importance on your privacy and continues to work toward building a safe, transparent, and trustworthy gaming environment.